28 Jul 2025
SaaS Sales

CRM for use by software startups selling products to other startups

Confidence
Engagement
Net use signal
Net buy signal

Idea type: Competitive Terrain

While there's clear interest in your idea, the market is saturated with similar offerings. To succeed, your product needs to stand out by offering something unique that competitors aren't providing. The challenge here isn’t whether there’s demand, but how you can capture attention and keep it.

Should You Build It?

Not before thinking deeply about differentiation.


Your are here

You're stepping into a competitive arena with your CRM idea tailored for software startups selling to other startups. We found 9 similar products, indicating a high confidence in the existence of this category. This also means that the market is somewhat saturated, so you will need to differentiate yourself significantly. The engagement in this product category is high, with an average of 26 comments per product launch which suggests that there is real interest in this type of CRM. However, you will need to address the main criticisms of your competitors which is that they are not sufficiently tailored to specific SaaS needs. Since there's already quite a bit of competition, your primary focus should be on clearly defining what makes your CRM stand out and resonate specifically with your target audience.

Recommendations

  1. Deeply analyze existing CRM solutions, especially those targeting startups, like Attio, Relate, and ChartMogul, to identify their shortcomings. Leverage the provided criticism summaries to understand pain points such as lack of integrations, unclear value propositions, and complexity. Focus on areas where you can offer clear improvements, such as more seamless integrations with developer tools or a pricing model that aligns with early-stage startup budgets.
  2. Instead of broadly targeting all software startups, niche down to a specific segment. For example, focus on startups building open-source software or those in a particular industry like AI or blockchain. Tailor your CRM's features and messaging to address the unique challenges and needs of this specific niche. This will make your CRM more attractive to a targeted segment of the market.
  3. Since you are building a CRM for startups selling to other startups, implement features such as lead scoring, automated outreach, and analytics. This is critical for optimizing your sales efforts and maximizing your ROI. Make sure to address the common complaints and feature requests of Attio and Relate such as automatic data import, multi-contact email capabilities, better integration with existing tools (WhatsApp, VOIP services).
  4. Develop a robust content strategy that clearly communicates the value proposition of your CRM and differentiates it from competitors. Create content that resonates with your target audience. Case studies of similar SaaS startups using your CRM to achieve tangible results will be particularly effective.
  5. Prioritize building a strong brand and community around your CRM. Engage with your target audience on social media and relevant online communities. Offer exceptional customer support and be responsive to feedback. Consider launching on Product Hunt to get early traction and gather feedback, but make sure to clearly address how you are different than products like Attio, Relate, and ChartMogul.
  6. Given that the positive 'buy' signal (willingness to pay) is high, experiment with different pricing models to find what resonates best with your target market. Offer a free trial or freemium plan to allow users to experience the value of your CRM before committing to a paid subscription. Ensure that your pricing is competitive and reflects the value you provide.

Questions

  1. What specific integrations with other SaaS tools (e.g., marketing automation, customer support, project management) will your CRM offer that competitors are missing, and how will these integrations streamline workflows for your target audience?
  2. Considering the discussions around ease of use and onboarding for similar CRMs, how will you ensure a smooth and intuitive user experience that minimizes the learning curve for new users, especially those who may be unfamiliar with CRM systems?
  3. Given the criticism around missing features like lead source tracking and pageview event visibility in competing CRMs, how will you incorporate advanced analytics and reporting capabilities into your CRM to provide actionable insights for sales and marketing teams?

Your are here

You're stepping into a competitive arena with your CRM idea tailored for software startups selling to other startups. We found 9 similar products, indicating a high confidence in the existence of this category. This also means that the market is somewhat saturated, so you will need to differentiate yourself significantly. The engagement in this product category is high, with an average of 26 comments per product launch which suggests that there is real interest in this type of CRM. However, you will need to address the main criticisms of your competitors which is that they are not sufficiently tailored to specific SaaS needs. Since there's already quite a bit of competition, your primary focus should be on clearly defining what makes your CRM stand out and resonate specifically with your target audience.

Recommendations

  1. Deeply analyze existing CRM solutions, especially those targeting startups, like Attio, Relate, and ChartMogul, to identify their shortcomings. Leverage the provided criticism summaries to understand pain points such as lack of integrations, unclear value propositions, and complexity. Focus on areas where you can offer clear improvements, such as more seamless integrations with developer tools or a pricing model that aligns with early-stage startup budgets.
  2. Instead of broadly targeting all software startups, niche down to a specific segment. For example, focus on startups building open-source software or those in a particular industry like AI or blockchain. Tailor your CRM's features and messaging to address the unique challenges and needs of this specific niche. This will make your CRM more attractive to a targeted segment of the market.
  3. Since you are building a CRM for startups selling to other startups, implement features such as lead scoring, automated outreach, and analytics. This is critical for optimizing your sales efforts and maximizing your ROI. Make sure to address the common complaints and feature requests of Attio and Relate such as automatic data import, multi-contact email capabilities, better integration with existing tools (WhatsApp, VOIP services).
  4. Develop a robust content strategy that clearly communicates the value proposition of your CRM and differentiates it from competitors. Create content that resonates with your target audience. Case studies of similar SaaS startups using your CRM to achieve tangible results will be particularly effective.
  5. Prioritize building a strong brand and community around your CRM. Engage with your target audience on social media and relevant online communities. Offer exceptional customer support and be responsive to feedback. Consider launching on Product Hunt to get early traction and gather feedback, but make sure to clearly address how you are different than products like Attio, Relate, and ChartMogul.
  6. Given that the positive 'buy' signal (willingness to pay) is high, experiment with different pricing models to find what resonates best with your target market. Offer a free trial or freemium plan to allow users to experience the value of your CRM before committing to a paid subscription. Ensure that your pricing is competitive and reflects the value you provide.

Questions

  1. What specific integrations with other SaaS tools (e.g., marketing automation, customer support, project management) will your CRM offer that competitors are missing, and how will these integrations streamline workflows for your target audience?
  2. Considering the discussions around ease of use and onboarding for similar CRMs, how will you ensure a smooth and intuitive user experience that minimizes the learning curve for new users, especially those who may be unfamiliar with CRM systems?
  3. Given the criticism around missing features like lead source tracking and pageview event visibility in competing CRMs, how will you incorporate advanced analytics and reporting capabilities into your CRM to provide actionable insights for sales and marketing teams?

  • Confidence: High
    • Number of similar products: 9
  • Engagement: High
    • Average number of comments: 26
  • Net use signal: 19.8%
    • Positive use signal: 20.2%
    • Negative use signal: 0.4%
  • Net buy signal: 2.9%
    • Positive buy signal: 3.2%
    • Negative buy signal: 0.4%

This chart summarizes all the similar products we found for your idea in a single plot.

The x-axis represents the overall feedback each product received. This is calculated from the net use and buy signals that were expressed in the comments. The maximum is +1, which means all comments (across all similar products) were positive, expressed a willingness to use & buy said product. The minimum is -1 and it means the exact opposite.

The y-axis captures the strength of the signal, i.e. how many people commented and how does this rank against other products in this category. The maximum is +1, which means these products were the most liked, upvoted and talked about launches recently. The minimum is 0, meaning zero engagement or feedback was received.

The sizes of the product dots are determined by the relevance to your idea, where 10 is the maximum.

Your idea is the big blueish dot, which should lie somewhere in the polygon defined by these products. It can be off-center because we use custom weighting to summarize these metrics.

Similar products

Relevance

ChartMogul CRM - The first CRM tailor-made for B2B SaaS companies

04 Apr 2023 SaaS CRM Analytics

ChartMogul CRM helps sales teams at B2B SaaS companies convert more leads and trials into paying subscribers. ChartMogul now lets you analyze your entire funnel by bringing together all your lead, trial, opportunity, and subscription data in a single platform.

ChartMogul's Product Hunt launch is receiving overwhelmingly positive feedback. Users are excited about the integrated CRM and analytics platform, tailored for SaaS companies. Many congratulate the ChartMogul team, Nick, and Sara, praising the product's potential to streamline processes and track ARR/retention. Several users highlight the platform as a game-changer and express eagerness to try the new CRM. Questions arise about data migration from other CRMs, email integrations, security, and differentiation factors. Overall, the launch is celebrated as a successful and exciting development for the SaaS community.


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Relate - Modern sales CRM for B2B startups

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Relate CRM's Product Hunt launch received overwhelmingly positive feedback. Users consistently praised its simplicity, clean interface, and ease of use, especially compared to alternatives like HubSpot, Pipedrive and Salesforce. Many highlighted its suitability for B2B startups and sales-led businesses, appreciating its focus on sales and customer success. Several users inquired about unique features and integrations, particularly with Gmail, and sought comparisons to established CRMs like Salesforce and HubSpot. The smooth onboarding experience and its potential to enhance efficiency and growth were also noted.

Users criticize the lack of comparison with existing CRM and no-code tools, hindering understanding of its unique value proposition. Specifically, they request differentiation from established CRMs like Salesforce and HubSpot, and a focus on SaaS business needs. There are also requests for enhanced tracking capabilities, including lead source and pageview events visibility, to improve lead management and analytics.


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SwiftCRM is the ultimate powerhouse for B2B startups seeking a minimal yet powerful CRM solution. With its streamlined design and laser-focused features, SwiftCRM empowers you to prioritize what truly matters in your business.

Users express excitement and congratulations on the product launch, acknowledging the hard work behind it. The device is perceived as a tool that simplifies daily routines and enhances ease of use for users.


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Attio - Customizable, collaborative CRM for startups

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Attio gives you all the tools you need to build the perfect CRM for your team.πŸ”— Sync your email & calendar and build a CRM in minutesβš’οΈ Build unique workflows exactly to your business needsβš–οΈ Iterate & scale easily with integrations and enriched data

Attio's Product Hunt launch received overwhelmingly positive feedback, with users praising its clean UI/UX, flexibility, customization, ease of use, and speed. Many highlighted its potential as a modern alternative to Salesforce and Hubspot, particularly for its onboarding, workflows, and real-time collaboration. Users across various sectors, including VC funds and consulting, recommended Attio. Some users requested additional features like sales engagement platform integrations, automatic data import, and a comparison page with other CRMs. There were suggestions for account categorization and multi-contact email capabilities. Overall, users expressed excitement for Attio's future and congratulated the team.

Users criticize Attio for lacking integrations with platforms like WhatsApp, sales engagement tools, and VOIP services, especially compared to Salesforce and Hubspot. Some find CRMs like Salesforce clunky and express concern that Attio might be another unnecessary CRM. There are questions about pricing clarity, security certifications, and specific CRM purposes, including data migration. Users also mention missing features such as record renaming, field removal, email sequencing, and a 'Tickets' page for email management. The insights dashboard's learning curve is also a point of concern.

So, I went down the rabbit hole exploring the right CRM for my business. I am a consultant who has never needed a CRM as most of my business is word of mouth, but I recently launched my Community Leadership Core accelerator and needed something to track the sales pipeline. When I started doing the CRM research I was so disappointed. Most CRMs either sucked, were incredibly expensive, or were way too complicated to use. Nothing really served my use case very well and every one felt like I was trying to wedge a round block into a square hole. Then I discovered Attio. Attio changed the game for a few reasons. 1) The pipeline structure is incredibly flexible. While I started with my Community Leadership Core sales pipeline, I also set up pipelines for consulting applications and I am setting up pipelines for managing content, projects, and more. 2) The data enrichment is amazing. This is especially useful for me when I can see estimated ARR and size of the team, which are useful data points in qualifying leads. 3) It is really simple to use. Unlike other CRMs that look like they were built in the mid-nineties, Attio is simple, modern, and easy to use. 4) Email is great. I can easily create email templates in Attio, asttach files, and follow up easily with clients. 5) Support is awesome. Cassandra is a machine when it comes to responsive support...she is awesome...and when I have submitted product ideas and feedback, their Product team responds, which is neat. All in all, I love it. I have never written a Product Hunt before, so this shows how much I love Attio. Well worth a look!


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